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Information Home page Contact us General terms and conditions of Sale

Clause 1. Application of general terms and conditions of sales

The present general terms and conditions of sales are applicable for every purchase made by any resident who has reached the age of majority of Metropolitan France, Overseas France and abroad from the on-line selling website www.hairstyles-world.com and the limited company Structures coiffures who is the exclusive owner of www.hairstyles-com . Structures coiffures is a limited company with a capital of 7 622.45 €, registered at the R.C.S of Lyons, under number 330 651 910. The head office is located at the following address: 10 Place Carnot 69002 Lyon Tel: 04 78 37 61 80

Clause 2. Items

The items offered by www.hairstyles-world.com are regulated by the present general terms and conditions of sales. They are valid as long as the items remain on line while stocks last. The descriptions of the items are as accurate as possible, nonetheless photos, texts and drawings are only indicative and are non-contractual. There may be minor differences in the description compared with the delivered final product.

Clause 3. Order

Any order placed on www.hairstyles.com equals to an agreement of the present general terms and conditions of sales regarding prices, and products available for sale. Order process Prospective customers must follow the following process: -Select the item(s) you wish to order -Check the content of your cart, you may at this point cancel your selection -Fill in the identification form. Required fields are : Titles, Last name, First name, address, email address, password, phone number for delivery -Order check : Check your selection, total amount, delivery and invoicing addresses. You still may at this point modify or cancel your order. -Select your means of payment -Tick the box « I agree » to the general terms and conditions of sales. *Your order is validated only once you have ticked that box. You must indicate your bank details which are sent to the Banque Populaire and are protected by SSL (Secure socket layer) for a secured data transmission via internet. Your account will be debited within 6 days after order placement You will receive an email confirming your order with the following details (Order number, bank transaction number, list of items ordered, and method of delivery) We strongly recommend you to print and keep this document as it is an official proof of your order. Your order will be processed by our sales administration. The availability of the ordered items will be checked. Every order placement equals to agreement on prices and description of products for sale. If the product is out of stock at the time of ordering, a new delivery deadline will be set or the order will be cancelled .In the latter case, the limited company Structures coiffure will refund you the purchase price. In case of modification or cancellation of order because the item is unavailable, the amount of the banking transaction (via our secured site of Banque Populaire) will be either modified or cancelled. It will then correspond to the items ordered in the end. Confirmation of shipment : You will receive an email summarizing and confirming your order. The contract is said to be clinched on the date that the email was sent. Order tracking : If you wish to get information about your order, refer to your customer account on the site www.hairstyles-world.com. in the section « My account / my order » .

Clause 4. Pricing –Payment and Securization methods

The prices indicated on the day of order placement are guaranteed prices. All prices are listed in Euros including VAT (Value added tax). For payments in foreign currencies such as US dollar, Canadian dollar, Pound sterling, Swiss franc, prices are subject to changes upon the decision of the limited company Structures coiffure. However the ordered items are invoiced according to the prices indicated at the time of order placement. Shipment fees are indicated along with the presentation of each ordered item. Payment methods : Bank card (Visa, Mastercard, CB) is the sole means of payment . The payment is made through the website of Banque Populaire. That involves an absolute non transmission of your banking details via the site www.hairstyles-world.com. Your bank payment is therefore perfectly secured thanks to SSL (Secure Socket Layer). Your order is saved and validated as soon as the bank service has accepted your payment. Data Securization : Banking details are encrypted thanks to the SSL( Secure Socket layer) protocol. They never transit in-clear through the network. The payment is directly made to the bank (Banque Populaire) of the limited company Structures Coiffure which has neither access to these details, nor keeps them on its servers. Retention of ownership The products remain the property of the limited company Structures coiffure until complete encashment by Structures coiffure. Nonetheless, when the delivery process has begun, the risks related to the delivery of the products ordered are transferred to the customer. Default of payment: The limited company Structure Coiffure has the right to refuse a delivery or to honor an order coming from a customer with whom there is an ongoing litigation. Anti-fraud control In order to ensure the security of transactions and prevent risks related to on-line selling fraud, the limited company Structures coiffures controls the orders validated through its website www.hairstyles.com on a regular basis. Verification allows to protect the limited company Structures coiffures against fraud .Our service may ask you to provide the following documents to finalize your order : ID, proof of address and debit. These requests will be made by email, we recommend you to send those documents via email. The sole aim of this procedure is to prove your identity and your home address.

Clause 5. Method of delivery

General information : Videos entitled “MAMAN CUT MY HAIR PLEASE” are sold through download in six different languages ENGLISH, FRENCH, GERMAN, ITALIAN, PORTUGUESE, and SPANISH. There are no shipment fees.

Clause 6. Retractation rights

Purchases by download of our dvds MAMAN CUT MY HAIR PLEASE are definitive .They may not entitle the purchaser to exchange goods, get refunds, or to exercise a retractation right.

Clause 7.Garantee and after-sales service

The products for sale are legally guaranteed .This guarantee covers hidden and obvious defects starting from the delivery date. The limited company Structures coiffure is obliged by law to replace for free a faulty good whose defect has been demonstrated. No claims for damages or other provision of services are admissible. This guarantee does not cover damage due to improper utilization as well as wear and tear. In order to benefit from the warranty of products, you must keep your invoice as well as delivery note.

Clause 8. Dispositions informatiques et libertés (Act related to data protection)

Your personal information specified with a name is necessary to process your order and deliver the goods. In order to order from the website www.hairstyles.com , you have to create a customer account. This information is stored and protected with a password that you have chosen. The information required by Structures Coiffure is strictly confidential and is only used for order processing purposes. This information is processed in the strict respect of the provisions of the law “Informatiques et libertés du 6 janvier 1978” related to computerized data protection. According to the law, the process of information specified with a name collected on the website www.hairstyles.com, was registered at the CNIL on the 23/08/2007 under the number 124914 At any given time, you have a right to have access to your personal data, modify it, correct it or suppress it. In order to exercise this right, go to the section “My account”, identify yourself, and access your personal data in order to correct it or modify it. You may also request it from our web service by email. When you create your account on the site www.hairstyles.com or www.mamancutmyhairplease.com, you may receive from the limited company Structures coiffures information related to exclusive offers, promotional offers, new items, game contests, organized by Structures Coiffures.You may decide whenever you want to refuse these offers by unregistering from the site using the unregister link at the bottom of the email page.

Clause 9. Intellectual property

All documents, texts, graphics, images, photographs, as well as any other content broadcast on the site www.hairstyles-world.com, are the exclusive property of Mister RODRIGUEZ PHILIPPE and are reserved by the limited company Structures coiffures. Therefore, they may neither be reproduced, commercialized, nor used in any given way.

Clause 10. Customer service and after-sales service email contact : linstantcoiffure@msn.com

Clause 11. Liabilities

The limited company Structures coiffures shall not be liable in case of events, incidents, or damage inherent in the utilization of the Internet network. This involves service interruption, exterior invasion, computer viruses.

Clause 12. Applicable law-Litigation

The limited company Structures coiffures is a company governed by French law. The applicable law of our contractual relations is the French law. In case of litigation, the French jurisdictions are the competent ones.